Platinum MasterCard for english customer

marché english-speaking-customer

An exclusive card to match your lifestyle

Payments and withdrawals: set your own limits

The Crédit Agricole Platinum MasterCard has a generous spending limit. In fact, it’s up to you to set the limits on your payments and withdrawals around the world.

Peace of mind when you travel

The Platinum MasterCard provides access to exclusive worldwide assistance and insurance services that cover cancellation or delay of travel arrangements, loss/theft/damage of luggage, damage/theft of a rental vehicle, ski rescue services and more.

A world of VIP services

Need to organise a trip, find a present or prepare a party? Your personal assistant is on hand 24/7 to help with all of your requests. This advantage is exclusive to holders of the Platinum MasterCard!

For you, Crédit Agricole… has created the Platinum bonus. Every time you use your Platinum MasterCard, €0.10 is deducted from your next annual fee!(2)

Crédit Agricole en ligne

Your Platinum Card on line
With Crédit Agricole on line, you can :

  • view your Platinum MasterCard statements (current and previous statement)
  • download your Platinum MasterCard statement
  • send your Platinum MasterCard statement by email

(1) Amount fixed by the Groupement Cartes Bancaires (GCB) may be subject to change.
(2) The Crédit Agricole Platinum bonus is a price reduction which is applied from the 2nd year of subscription. The €0.10 reduction is applied for every payment made (excluding Moneo transactions) and every withdrawal from Crédit Agricole ATMs. The card holder remains responsible for a minimum contribution to the subscription. The Platinum bonus is applied to Platinum MasterCards held for personal use. Offer subject to approval of your application by your regional office. Conditions and rates in application on 01/04/2006. Excludes successive payments made at toll stations on some motorways over a short period of time, which are deemed to constitute a single transaction.
Detailed description

Who is it for ?

Anyone who holds a bank account with Crédit Agricole.

Withdrawing cash

The Platinum MasterCard offers withdrawal facilities that suit your lifestyle. Agree a monthly withdrawal limit with your bank advisor, then feel free to use any of the 900,000 ATMs in the MasterCard network in France and abroad.

Making payments

With the Crédit Agricole Platinum MasterCard, you can make payments in more than 24 million outlets around the world.

  • Personalised limits: your bank advisor will help you identify the limit that best suits your needs. To change your limit, just ask.
  • •Deferred payment: with your Platinum MasterCard, your purchases are deducted in a single transaction every month (only withdrawals from ATMs are deducted immediately).

Assistance services (3)

With a Platinum MasterCard, you and your family gain access to a comprehensive range of assistance services:

  • medical assistance: a network of skilled, capable specialists is at your service,
  • legal assistance abroad,
  • snow and mountain insurance: on-slope rescue costs are fully covered
  • substitute driver: a chauffeur will return your vehicle to your home if you are unable to drive and no passenger is able to take your place.

Insurance services (3)

Make the smart choice when you’re travelling. Pay for your purchases with your Crédit Agricole Platinum MasterCard and you and your children or grandchildren under the age of 25, whether travelling with you or separately, automatically benefit from a range of special services:

  • travel insurance :
    - if your trip is cancelled or interrupted, we cover all non-refundable costs (up to €10,000 per calendar year),
    - if your luggage is lost or stolen in transit, we cover the cost (up to €1,600 per event),
  • hire car insurance: you are fully covered if a vehicle you are renting is stolen or damaged (up to €100,000 per event),
  • snow and mountain insurance: unused ski passes are refunded (up to €800 per event) and medical expenses are covered (up to €2,300 per insured party),
  • travel accident insurance: a sum of up to €620,000 per family and per event is paid in case of death/disability during a trip,
  • overseas civil liability insurance: compensation for acts for which you are deemed responsible is covered (up to €1,525,000 per event).

VIP advantages

Wherever you are, your Platinum MasterCard is the key to a world of privileges.

  • Platinum Service: an advisor is available 24/7 to lend a helping hand. He or she can provide information, organise purchase and delivery services and make reservations for travel, hotels, shows, restaurants, translators, hire cars and more.
  • Platinum Spirit: take advantage of a range of prestigious offers reserved for Platinum MasterCard holders. From beauty and well-being to leisure, culture and holidays, you can be sure of a warm welcome and preferential treatment. Platinum MasterCard holders also enjoy privileged access to top-class events and tailor-made holidays.

The Credit Agricole Platinum Bonus (2)
Every withdrawal you make from a Crédit Agricole cash machine and every payment you make with your Platinum MasterCard earns you €0.10. The total sum is deducted from your next annual fee – you only have to pay a nominal fee (1€) or make up the balance. This bonus applies from the 2nd year of subscription and is only available to clients holding a Platinum MasterCard for personal use.

(1) Amount defined by the Groupement Cartes Bancaires (GCB) and subject to change.
(2) The Crédit Agricole Platinum bonus is a price reduction which is applied from the 2nd year of subscription. The €0.10 reduction is applied for every payment made (excluding Moneo transactions) and every withdrawal from Crédit Agricole ATMs. The card holder remains responsible for a minimum contribution to the subscription. The Platinum bonus is applied to Platinum MasterCards held for personal use. Offer subject to approval of your application by your regional office. Conditions and rates in application on 01/04/2006. Excludes successive payments made at toll stations on some motorways over a short period of time, which are deemed to a single transaction.
(3) According to the limits and conditions stated in the collective contract signed by the emitting bank – through Europay France Assurance, 44 rue Cambronne 75740 Paris cedex 15, SAS with a capital of €4,901,220, RCS Paris n° B 672 016 771, insurance broker, financial guarantee and professional responsibility insurance compliant with articles L.530-1 and L.530-2 of the Insurance Code through: 1) for assistance, Mutuaide Assistance, 8 14 avenue des Frères Lumière 94366 Bry sur Marne cedex, SA with a capital of €9,590,040, RCS Créteil n° B 383 974 086 – 2) for insurance, CAMCA, 65 rue la Boétie 75365 Paris cedex 08, mutual insurance company with variable contributions, both companies regulated by the insurance code.
Questions & answers

My Platinum MasterCard has been stolen. What should I do ?

To report the theft or fraudulent use of your card, call the Platinum Service on + 33 (0)1 70 77 10 10. We recommend that you save this number in your mobile phone immediately!

I have lost my Platinum MasterCard. What should I do ?

Please see the previous question

How can I contact MasterCard Assistance ?

Contact the Platinum Service on + 33 (0)1 70 77 10 10.

How can I access my life/invalidity insurance ?

Contact the Platinum Service on + 33 (0)1 70 77 10 10.

The basics
© Crédit Agricole 2011